We kindly inform you that refunds are only available under the following circumstances: 1. Incorrect Order Fulfillment: If you receive items that differ from your original order. 2. Quality Assurance Issues: If more than 15% of the items in your order are defective. In such cases, we will gladly offer a full refund or replacement upon verification. Please contact our customer service team within [3 working days] of delivery to resolve any issues promptly. We appreciate your understanding and strive to ensure the accuracy and quality of every order.